Planned eCommerce Service Unavailability


City of Tampa online payment (eCommerce) services are unavailable during certain hours due to normally scheduled maintenance activities detailed below.

ServicePlanned Service UnavailabilityService Related Questions*For credit card concerns, contact us online or at (813)274-8252.*
Business Tax Renewal Payments9:00 pm to 4:00 am; 8:00 am to Noon on Sundays(813) 274-8751 online
Construction Permits9:00 pm to midnight; 8:00 am to Noon on Sundays(813) 274-3100 online
Utility Bill Inquiries & Payments9:00 pm to 9:30 pm; midnight to 3:30 am; 8:00 am to Noon on Sundays(813) 274-8811 online
Traffic Accident Report Requests9:00 pm to 9:30 pm; 8:00 am to Noon on Sundays(813) 276-3250 online
* Phone contacts are available during normal business hours.

Unavailability of any service outside of these hours is typically due to temporary technical problems. In such an event, the appropriate staff has been notified and is working to resolve the issue. We apologize for the inconvenience, appreciate your patience, and ask that you try again at another time. Thank you.